Trailer dwell exceeded SLA — Dock 3
Sep 3, 2:18 PM · Reno Distribution Center
LowNew
What the agent saw
Analyzed by Dock Idle-Time Tracker
Loaded trailer at Dock 3 has been waiting 58 minutes (SLA: 45). No dock crew activity detected in the last 20 minutes. Carrier: Wexford Freight.
Trailer dwell > 45 min
Automated actions taken
- Dock lead notified (Teams)12m ago
- Dwell metric written to WMS12m ago
Triage
Assignment
Case
Group this alert with related evidence for investigation and export.
Context
- Camera
- Dock Door 1–4
- Alert ID
- AL-1005