Queue exceeded threshold — Registers
Sep 3, 11:55 AM · SoMa Flagship Store
LowResolved
What the agent saw
Analyzed by Queue Length Monitor
Six customers in line for 4m 05s with one register staffed. Floor manager paged; second register opened at 11:59 AM. Queue cleared in 3 minutes.
Queue > 4 people
Automated actions taken
- Floor manager paged2h ago
Triage
Assignment
AL
Aisha Lennox
operator
Case
Group this alert with related evidence for investigation and export.
Context
- Camera
- Registers 1–4
- Agent
- Queue Length Monitor
- Alert ID
- AL-1007